YOUR 30 DAY MONEY BACK GUARANTEE BEGINS ON THE PURCHASE DATE OF THE ITEM(S).

We offer a 30 day money back guarantee and a 5 year Parts and Labor warranty. All returns are subject to a 30% restocking fee. Initial shipping is non refundable. You must also pay for return shipping to us.

PLEASE READ BEFORE ORDERING

We sell top of the line high quality unmodified analog cable boxes. These are not cable descramblers. The units we sell do not descramble cable TV channels. These units are used to replace the exisiting analog cable box that you are currently renting from your respective cable company. Purchasing one of our unmodified analog cable boxes will allow you to own your own equipment and consequently eliminate the rental fees that you are paying your respective cable company for the unit they are leasing to you. Not only will you eliminate your rental fees by owning one of our unmodified analog cable boxes, but you will also be able to take advantage of the advanced features that they possess which will undoubtedly outperform the unit that you are currently renting

An actual cable descrambler requires the installation of a cable descrambler video board into an unmodified analog cable box. We do not sell cable descrambler video boards. If you are interested in purchasing a cable descrambler video board then you may want to try searching either Google or Ebay. Cable descrambler video boards also go by the name of OZ Boards, Boss Boards, Avenger Boards, and Avenger MX Boards.

THERE IS NOTHING ON THE MARKET FOR DIGITAL CABLE AND QUITE POSSIBLY MAY NEVER BE.

THE UNITS WE SELL WILL NOT WORK ON DIGITAL CABLE. THEY WILL ONLY WORK ON THE ANALOG CABLE CHANNELS 1-125 THAT YOUR CURRENT CABLE PROVIDER OFFERS UNDER THEIR ANALOG CABLE PLAN. THESE ARE STRICTLY ANALOG CABLE BOXES AND FOR FULL USE REQUIRE THE USER TO BE SUBSCRIBED TO BASIC EXTENDED/STANDARD ANALOG CABLE.

ANALOG CABLE INCLUDES ALL CHANNELS FROM CHANNEL TWO THROUGH CHANNELS 2-125. ANALOG CABLE PROVIDERS OFFER TWO DIFFERENT KINDS OF ANALOG CABLE SERVICES, BASIC ANALOG CABLE AND BASIC EXTENDED/STANDARD ANALOG CABLE. BASIC ANALOG CABLE INCLUDES CHANNELS 2-13 OR UP TO CHANNELS 2-36 AND USUALLY COSTS ABOUT $10-$15/MONTH. BASIC EXTENDED CABLE INCLUDES CHANNELS 2-125 AND USUALLY COSTS ABOUT $30-$40/MONTH. YOU MUST HAVE A VIDEO SIGNAL COMING THROUGH TO RECEIVE ANY GIVEN CHANNEL AND YOU MUST BE SUBSCRIBED TO BASIC EXTENDED/STANDARD ANALOG CABLE IN ORDER TO RECEIVE ALL OF THE CHANNELS THAT ARE AVAILABLE IN YOUR AREA.

IF YOU ORDER THIS UNIT FOR THE PURPOSE OF VIEWING DIGITAL CHANNELS OF 126 AND ABOVE AND SUBSEQUENTLY RETURN THE UNIT WHEN YOU FIND THAT IT DOESN'T WORK FOR THAT PURPOSE,
THEN YOUR MONEY BACK GUARANTEE WILL BE VOIDED.

FURTHERMORE, IF YOUR CABLE COMPANY MOVES CERTAIN CHANNELS FROM THE 1-125 RANGE INTO THE 126 AND ABOVE RANGE AND YOU WISH TO RETURN THE UNIT BECASUE OF THIS, THEN YOUR MONEY BACK GAURANTEE WILL NOT BE HONORED. WE HAVE PREVIOUSLY STATED THAT THESE UNITS DO NOT WORK ON CHANNELS 126 AND ABOVE. WE ARE NOT RESPONSIBLE FOR THE ACTIONS TAKEN BY YOUR LOCAL CABLE COMPANY REGARDING THE REASSIGNMENT OF THEIR RESPECTIVE CHANNELS.

TRISTAR 500 PRO WARRANTY-

FTA receivers come pre-programmed with the manufacturer's FTA software that enables you to receive all of the free to air channels offered by free to air satellites. We provide customer support for the pre-programmed manufacturer's software only. Downloading anything other than the manufacturers FTA program could be illegal and will definitely void your warranty.We do not provide support for program downloads that may enable you to receive Pay Per View channels. If your unit has a genuine defect please email us and we will respond to you requesting specific information that will assist us in proceeding with the return/exchange process.